Frequently Asked Questions

We cover Liverpool and the wider Merseyside area, including Bootle, Crosby, Maghull, Huyton, Prescot, Wirral and surrounding neighbourhoods.

Yes, MerseyDamp is fully insured. We can provide insurance details on request before work starts.

Yes. Photos are often the quickest way to start a quote. You can upload them through the form or send them by WhatsApp.

Yes. Send us the details of the job and we will give a clear, no-obligation quote. Some jobs may need a quick visit before final pricing.

It depends on the cause, wall area, access, existing finishes and the repair method needed. We price each job after understanding the problem properly.

Photos are a useful starting point and can often help us advise the likely next step, but some issues need an inspection before final recommendations.

No. Damp can come from leaks, condensation, penetrating moisture, bridging or ventilation issues. We check the likely cause before recommending treatment.

Yes. We can advise on condensation, airflow and treatment options, and explain when mould may point to a wider property issue.

Usually yes. If water is still getting through from outside, internal repairs are unlikely to last.